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FAQ

Q. How do purchase my order on the site ?
 

  1. Click “Add to cart” button on the products you wish to purchase.
  2. Click “Continue Shopping” to continue add other products into the cart or click “Checkout” to proceed your payment for the products.
  3. You'll reach a log in page where you need to log in your account using your Username and Password. If you don't have an account created yet, you need to register an account before you proceed your payment.
  4. You'll need to confirm your shipping address on the “Shipping Address” page and click “next” button.
  5. From here, you need to select your shipping methods and click “next” button.
  6. Next you'll need to choose your payment method then click “next” button.
  7. After the steps before this have been done, You need to reconfirm your billing details and agree on the terms and condition.
  8. Click “Confirm Order” to complete the order.


Q. What are the payment methods available ?

 

PrintingKaki.com offers various kind of Payment Methods as shown below :

 

1) Credit Card
 

Via Paypal (Visa or Mastercard / American Express / Paypal Funds) 
Via eGHL (Visa or Mastercard / Internet Banking)

 

2) Cash / Cheque / Offline Bank Transfer

 

Bank : Public Bank Berhad
Bank Account : 3138 6616 33
Account Name : Magic Digit Enterprise

 

We accept minimum deposit 70% of total amount to proceed the order first, 30% of the balance shall be paid when self collection OR before to ship out !

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Please send us the payment details of:
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1.) Banking Name, Date, Time, Reference No.
2.) Total amount you have paid.
3.) Your Order No.


You may scan above info Email To: order@printingkaki.com or WhatsApp / WeChat: (M) +6 016-5575920


Note: Your purchased products will not be delivered until we have this confirmation.


Q. How to change my account personal information and shipping address ?


Q. I forgot my Password for my account. What should I do to retrieve it ?

  1. Click on “ Lost Password ? ” and fill your email that used to register the account in the box.
  2. Click Submit.
  3. A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.


Q. Can I cancel an existing order that have been made ?

     

       Yes,  only if the order is still on pending status.


Q. What is the product's transaction currency ?

 

      All products transaction currency will be done in Ringgit Malaysia (Default), but other country rate currency also available to select. 
 

Q. What kinds of shipping method provided & estimate arrive period ?

 

 

Q. I still have doubts !

 

      Please kindly send us an inquiry to email: admin@printingkak.com for answering your doubts.

 

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